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Terms of Service

Please read these terms carefully before using The Sealed Vault.

📅 Effective: April 26, 2026
📄 Version 3.0
🏛️ The Sealed Vault LLC · New York, USA
📜

Welcome to The Sealed Vault. By accessing or using our web application at https://sealed-vault.com, you agree to be bound by these Terms of Service. The Sealed Vault is a secure, encrypted document storage service — all content is encrypted in your browser before reaching our servers. We cannot read your vault contents.

Terms of Service · The Sealed Vault LLC · Version 3.0 AES-256-GCM · ZERO-KNOWLEDGE · CLIENT-SIDE ONLY

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Account Registration & Access Control
  4. Encryption & Data Security
  5. Acceptable Use
  6. Data Ownership & Content
  7. Data Retention & Deletion
  8. Service Availability & SLA
  9. Limitation of Liability
  10. Disclaimer of Warranties
  11. Indemnification
  12. Modifications to the Service & Terms
  13. Data Protection & Privacy
  14. Third-Party Services
  15. Governing Law & Dispute Resolution
  16. Contact Information

1. Acceptance of Terms

By creating an account or using The Sealed Vault, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

The Sealed Vault provides the following core functionality:

  • Creation of encrypted, time-locked document vaults
  • Secure storage of text messages and file attachments (PDFs, images, Word documents, audio files)
  • Passphrase-based AES-256-GCM encryption performed entirely in your browser
  • Emergency override access using a secret question and answer (two-person security principle)
  • Sharing of vault access with trusted recipients via unique Vault IDs
  • Email notifications upon vault access events
  • Personal Information Vault — a structured 12-section personal data form
  • Vault Buckets — Emergency, Legacy and Password management vaults
  • Voice message attachments (file-based and native in-app recording)
  • Export and print functionality for completed vault forms

3. Account Registration & Access Control

Access to The Sealed Vault is by invitation or administrator approval only. Registration does not guarantee immediate access — all accounts require approval from the Service administrator before vault features become accessible.

The Sealed Vault LLC CANNOT RECOVER LOST PASSPHRASES — vault contents encrypted with a forgotten passphrase are permanently inaccessible. You are solely responsible for maintaining the confidentiality and safekeeping of your passphrase, emergency override answer, and account credentials. You agree to notify us immediately of any unauthorised use of your account.

4. Encryption & Data Security

The Sealed Vault uses AES-256-GCM encryption with PBKDF2 key derivation (200,000 iterations) to protect vault contents. All encryption and decryption occurs in your browser — your passphrase and plaintext content are never transmitted to or stored on our servers.

While we implement industry-standard security measures, no method of electronic storage or transmission is 100% secure. You acknowledge this inherent risk.

5. Acceptable Use

You agree NOT to use The Sealed Vault to:

  • Store, transmit or distribute content that is illegal, harmful, threatening, abusive, defamatory or obscene
  • Violate any applicable local, national or international laws or regulations
  • Infringe upon the intellectual property rights of others
  • Attempt to gain unauthorised access to other users' vaults or our systems
  • Facilitate fraud, identity theft or other criminal activity

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

6. Data Ownership & Content

You retain full ownership of all content you store in The Sealed Vault. Because your content is encrypted before reaching our servers, we cannot access, read, modify or use your vault contents for any purpose. By using the Service, you grant us a limited, non-exclusive licence to store and transmit your encrypted data solely for the purpose of providing the Service.

7. Data Retention & Deletion

Your encrypted vault data is stored on Google Firebase servers. We retain your data for as long as your account is active. Upon account closure, your vault data will be deleted within 30 days. You may delete individual vaults at any time from within the application. Once a vault is deleted, it cannot be recovered.

8. Service Availability & SLA

The Sealed Vault targets a 99.9% Monthly Uptime Percentage. In the event of a documented failure to meet this target, eligible users on paid subscription tiers may request a Service Credit equal to 10% of their monthly fee for that period, which shall be the sole and exclusive remedy for such failure.

The Service may be temporarily unavailable due to maintenance, upgrades or circumstances beyond our reasonable control including Firebase infrastructure issues. Planned maintenance will be communicated in advance where possible. The 99.9% uptime target excludes scheduled maintenance windows and force majeure events.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SEALED VAULT LLC AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, LOSS OF VAULT CONTENTS DUE TO FORGOTTEN PASSPHRASES, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for all claims arising out of or related to these Terms will not exceed the greater of (i) the total fees paid by you to us during the twelve (12) months immediately preceding the event giving rise to the liability, or (ii) five hundred dollars ($500). The foregoing limitation shall not apply to liability for death, personal injury or gross negligence where prohibited by law.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

The Sealed Vault is not a substitute for professional legal, medical or financial advice. Documents stored in the Service do not constitute legally binding instruments unless properly executed under applicable law.

11. Indemnification

You agree to indemnify, defend and hold harmless The Sealed Vault LLC and its operators from any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms or infringement of any third-party rights.

12. Modifications to the Service & Terms

We reserve the right to modify or discontinue the Service at any time with reasonable notice. We may update these Terms periodically. Material changes will be communicated via email to registered users at least 14 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

13. Data Protection & Privacy

Data Processing Addendum: To the extent that The Sealed Vault processes any Personal Data (as defined in the GDPR) on your behalf in the provision of the Service, the terms of the Data Processing Addendum ("DPA") located at https://sealed-vault.com/dpa shall apply and are hereby incorporated by reference into these Terms. In the event of any conflict between these Terms and the DPA, the DPA shall prevail solely with respect to the processing of such Personal Data.

GDPR & CCPA Compliance: To the extent that The Sealed Vault processes Personal Data protected by the GDPR or CCPA, the parties agree to the terms of the DPA, which includes Standard Contractual Clauses (SCCs) to ensure adequate protection for international data transfers.

Data Processing Addendum (DPA):
https://sealed-vault.com/dpa

Google Firebase Sub-Processor DPA:
https://cloud.google.com/terms/data-processing-addendum

14. Third-Party Services

The Sealed Vault is built on Google Firebase, subject to Google's own terms of service and privacy policy. By using our Service, you also agree to be bound by Google's applicable terms. We are not responsible for the practices of third-party services used to operate the Service.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflict of law principles.

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties for a period of no less than 30 days. If unresolved, disputes shall be submitted to binding arbitration in New York, NY under the rules of one of the following arbitration bodies, at the election of the claimant:

  • American Arbitration Association (AAA) — www.adr.org
  • Judicial Arbitration and Mediation Services (JAMS) — www.jamsadr.com
  • National Arbitration and Mediation (NAM) — www.namadr.com
  • SSAM Alternative Dispute Resolution — www.ssamadr.com

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Nothing in this section shall prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction in New York.

16. Contact Information

The Sealed Vault LLC

Email: contact@sealed-vault.com

Website: https://sealed-vault.com

DPA: https://sealed-vault.com/dpa

Terms of Service · The Sealed Vault LLC · New York, USA · Effective April 26, 2026
The Sealed Vault The Sealed Vault

Zero-knowledge AES-256-GCM encrypted document and password vault.

© 2026 The Sealed Vault LLC. New York, USA.

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🔒 AES-256-GCM · Zero-Knowledge · PBKDF2
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